Sociabble Careers

SaaS Customer Support Junior (H/F), Lyon, CDI

If you’re looking for your next big career adventure, look no further...

Welcome to Sociabble !

We’re a fast growing company searching for a highly-organized, self-motivated Sales Manager France with excellent verbal and written communication to help us develop our market in France. With offices in Paris, London,New York and Mumbai, Sociabble is a brandand employee advocacy platform that is transforming the way companies communicate with target audiences on social media. If you’re looking to work in an environment that values highly driven and passionate self-starters, Sociabble may be the place for you. Launched in 2014 by entrepreneurs’ team experimented in social networks, digital asset management and content marketing, Sociabble is used nowadays in more than 60 countries by customers as Microsoft, Paribas BNP, L’Oréal, and PwC. Sociabble is present in Paris, Lyon, London, New York City and Mumbai.

 

SaaS Customer Support Junior (H/F), Lyon, CDI

 

Your responsibilities:

  • Assist the international clients functionally, helping them understand the product and solve functional issues in collaboration with the R&D team
  • Identify needs in training, and lead future improvements and updates of the product
  • Run workshops with project owners
  • Build materials for customers in collaboration with the Customer Success Manager team

 

Is this position for you?

You have a strong appetite for social networks and digital transformation.

You have exceptional communications skills and attention to detail, which allows you to communicate with people at all levels of the organization (including executive and C-level). A highly motivated team player with a proactive and dynamic attitude, you are a real go-getter who takes the initiative to get things done. You like challenges and want to work in a constantly evolving environment. You have great learning and listening skills.

 

Can you make a difference?

Passionate about new technologies and the digital world, you know how to prioritize your actions and cope well with stress. You are proactive and will become operational quickly.

You are ready to undertake Sociabble’s expansion with big companies and to assure clients’ full satisfaction. You have empathy and are result-oriented. Experience in SaaS is required.

 

Important information before applying:

  • Please include your resume
  • Permanent Position
  • Lyon 2e

Want to join the sociabble team?

Apply now