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Legal ~ 3 min

List of sub-processors 

Effective date: November 25, 2024

Collaboration and communication within a close team on a regular workspace

Sociabble SAS and its affiliates (collectively, « Sociabble ») engages and uses third party sub-processors to help provide the Services. 

What is a sub-processor? 

A sub-processor is a third party contractor engaged by Sociabble which, as part of the subcontractor’s role of delivering the Service, gets access and processes the personal data that Sociabbles processes on behalf of its customers. 

Why Sociabble uses sub-processors? 

Sociabble relies on a variety of providers to carry out various activities and provide certain services on its behalf to bring its services to you.  

How does Sociabble choose a sub-processor? 

As a part of Sociabble’s commitment to ensuring the security of its customers’ data, Sociabble evaluates the privacy and security practices of its sub-processors before engaging them. Sociabble also requires its sub-processors to enter into data processing agreements that preserve the confidentiality of customers’ data and incorporate data protection obligations that comply with applicable privacy laws. 

 

Below is a list of the providers we work with.  

Sub-Processor 

Sub-Processor’s address 

Purpose of processing 

Categories of Personal Data 

Location of processing 

Categories of data subjects 

TOMs 

Additionnal TOMs if out of EEA 

Amazon Web Services EMEA SARL (AWS) 

38 avenue John F. Kennedy – L 1855 – 99137 Luxembourg 

Cloud Service 

 

Name, email address 

 

European Economic Area

Users 

  • SOC I, II, III 
  • ISO 9001 
  • ISO 27001 
  • ISO 27008 

N/A 

Video Sociabble Enterprise Video (encryption and transcript) 

 

Image, audio 

Epignosis LLC 

315 Montgomery Street (9th Floor), San Francisco, CA 94105 (USA) 

Training delivered to Users on how to use the Platform “Sociabble Academy” (Talent LMS) 

 

Name and (professional) email address, time zone and evaluation reports 

USA 

Users (administrators) 

  • ISO 9001 
  • ISO 27001 

Standard contractual clauses 

Microsoft France SAS 

 

37 quai du Président Roosevelt – 92130 Issy-les-Moulineaux (France) 

Cloud Supplier (MS Azure) 

Name, professional email address, photo, public social media accounts  

European Economic Area

Users 

  • ISO 27 001;  
  • SOC 1,2,3 Reports  

  

N/A   

Twilio, Inc. 

101 Spear St, San Francisco, CA 94104 (USA) 

 

Emailing service (Sendgrid) 

 

Email address   

 

 

USA 

Users 

  • SOC2 Audit Report 
  • ISO 27 001 Certification 

Standard contractual clauses  

Cloud communications (optional) 

Professional phone number 

Zoho Corporation 

4141 Hacienda Dr, Pleasanton, CA 94588 (USA) 

Support management tool (Zoho desk) 

Name, professional email address  

USA  

Users   

Customer’s  commercial contacts  

  • SOC2 Audit Report; 
  • ISO 27 001 Certification  

 
Standard contractual clauses  

api.video SAS

26 quai de Bacalan 33300 Bordeaux, (France)

Live video

Image, audio

France

Users

  • Data encryption
  • Secure storage
  • Access control

N/A

HeyGen Technology, Inc.

12130 Millennium Drive, Suite 300 Los Angeles, CA 90094 (USA)

Lip-synch

Image, voice

California, USA

Users

SOC2

Standard contractual clauses  

ElevenLabs, Inc.

169 Madison Ave #2484, New York, NY 10016

Video dubbing

Image, voice

USA

Users

SOC2

Standard contractual clauses  

Balibart SAS (d/b/a Panopli)

38 RUE DES RENOUILLERES 93200 SAINT-DENIS, France

Employees reward solution

Name, professional email address

European Economic Area

Users

 

N/A

Smartly, Inc. (d/b/a Bonusly)

2755 Canyon Blvd
Boulder, CO, 80301

Employees reward solution

Name, professional email address

USA

Users

– Data encryption

Secure encrypted storage

EU-US Data Privacy Framework

 

Updates 

We may update this list from time-to-time to reflect any change in sub-processor. Sociabble will notify you in accordance with the provisions of the DPA. If you wish to subscribe to these notices or to update your point of contact, please reach out to privacy@sociabble.com.

To consult the previous version of our List of sub-processors, click here.

Table of Contents
  • What is a sub-processor? 
  • Why Sociabble uses sub-processors? 
  • How does Sociabble choose a sub-processor? 
  • Updates 
List of subprocessors
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