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Sociabble SAS and its affiliates (collectively, « Sociabble ») engages and uses third party sub-processors to help provide the Services. What is a sub-processor? A sub-processor is a third party contractor engaged by Sociabble which, as part of the subcontractor’s role of delivering the Service, gets access and processes the personal data that Sociabbles processes on behalf of its customers. Why Sociabble uses sub-processors? Sociabble relies on a variety of providers to carry out various activities and provide certain services on its behalf to bring its services to you. How does Sociabble choose a sub-processor? As a part of Sociabble’s commitment to ensuring the security of its customers’ data, Sociabble evaluates the privacy and security practices of its sub-processors before engaging them. Sociabble also requires its sub-processors to enter into data processing agreements that preserve the confidentiality of customers’ data and incorporate data protection obligations that comply with applicable privacy laws. Below is a list of the providers we work with. Sub-Processor Sub-Processor’s address Purpose of processing Categories of Personal Data Location of processing Categories of data subjects TOMs Additionnal TOMs if out of EEA Microsoft France SAS 37 quai du Président Roosevelt – 92130 Issy-les-Moulineaux (France) Cloud Supplier (MS Azure) Name, professional email address, photo, public social media accounts European Economic Area Users ISO 27 001; SOC 1,2,3 Reports N/A Amazon Web Services EMEA SARL (AWS) 38 avenue John F. Kennedy – L 1855 – 99137 Luxembourg Cloud Service Name, email address European Economic Area Users SOC I, II, III ISO 9001 ISO 27001 ISO 27008 N/A Video Sociabble Enterprise Video (encryption and transcript) Image, audio Zoho Corporation 4141 Hacienda Dr, Pleasanton, CA 94588 (USA) Support management tool (Zoho desk) Name, professional email address USA Users Customer’s commercial contacts SOC2 Audit Report; ISO 27 001 Certification Standard contractual clauses Twilio, Inc. 101 Spear St, San Francisco, CA 94104 (USA) Emailing service (Sendgrid) Email address USA Users SOC2 Audit Report ISO 27 001 Certification Standard contractual clauses Cloud communications (optional) Professional phone number ClientSuccess, Inc. 770 E Main Street, #151 Lehi UT 84043 (USA) Customer relationship management Name, email address USA Users (in contact with our CSM) SOC2 EU-U.S. Data Privacy Framework Epignosis LLC 315 Montgomery Street (9th Floor), San Francisco, CA 94105 (USA) Training delivered to Users on how to use the Platform “Sociabble Academy” (Talent LMS) Name and (professional) email address, time zone and evaluation reports USA Users (administrators) ISO 9001 ISO 27001 Standard contractual clauses api.video SAS 26 quai de Bacalan 33300 Bordeaux, (France) Live video Image, audio France Users Data encryption Secure storage Access control N/A HeyGen Technology, Inc. 12130 Millennium Drive, Suite 300 Los Angeles, CA 90094 (USA) Lip-synch Image, voice California, USA Users SOC2 Standard contractual clauses ElevenLabs, Inc. 169 Madison Ave #2484, New York, NY 10016 Video dubbing Image, voice USA Users SOC2 Standard contractual clauses Balibart SAS (d/b/a Panopli) 38 RUE DES RENOUILLERES 93200 SAINT-DENIS, France Employees reward solution Name, professional email address European Economic Area Users N/A Smartly, Inc. (d/b/a Bonusly) 2755 Canyon Blvd Boulder, CO, 80301 Employees reward solution Name, professional email address USA Users – Data encryption Secure encrypted storage EU-US Data Privacy Framework Updates We may update this list from time-to-time to reflect any change in sub-processor. Sociabble will notify you in accordance with the provisions of the DPA. If you wish to subscribe to these notices or to update your point of contact, please reach out to privacy@sociabble.com. To consult the previous version of our List of sub-processors, click here.