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Scroll down Discuss 30 mn with an expert Close Schedule your demo Discuss 30 mn with an expert Our experts will answer your questions and guide you through a platform demo. The unexpected closure of Workplace from Meta presents a significant challenge for organizations now compelled to seek a new communication platform. When selecting a communication platform, a company should consider a variety of factors to ensure that it is effective, secure, and suitable for its specific needs. This article explores some key elements that companies typically use to evaluate the effectiveness, the security, and the suitability for specific organizational demands. What to Look For: Functionality and Features There are many options out there when it comes to an internal communication platform, and many directions to go. However, there are certain features any effective option must have, and that you should look out for. A robust communication platform must excel in several key areas: Multi-channel Capabilities: Modern work environments require platforms that support diverse communication channels including email, chat, video, social media, and mobile applications. This versatility ensures that all employees, regardless of their role or location, can communicate effectively. Integration: Seamless integration with existing business tools such as CRM systems, project management tools, and ERPs is essential. It ensures that the communication platform enhances rather than disrupts workflow. Customization: The ability to tailor the platform to fit the company’s branding and communication needs is crucial for fostering a cohesive corporate identity. Scalability: As businesses grow, their communication tools must scale accordingly. A scalable platform can handle increased communication demands without compromising performance. When it comes to options, Sociabble meets and exceeds expectations. The Sociabble platform stands out by fulfilling these needs comprehensively. It supports multiple communication channels, integrates seamlessly with major business tools like Microsoft 365, offers extensive customization options, and scales effectively to accommodate growth. User Experience: A Primary Factor Of all the areas to focus on, the user experience is pivotal in determining the success of a communication platform’s adoption. Here are the characteristics to seek out: Ease of Use: An intuitive platform encourages widespread adoption among employees, reducing the need for extensive training. Accessibility: Accessibility across devices, including smartphones and tablets, is necessary to support an increasingly mobile and remote workforce. Platforms should also offer translation and subtitle features to cater to a diverse, multinational network. Consistent User Interface: A consistent and user-friendly interface across all devices and platforms enhances user satisfaction and adoption rates. Sociabble’s User Experience: Sociabble provides an exemplary user experience by offering an easy-to-use interface, accessibility across multiple devices, and features that support non-native English speakers–such as instant translation in more than 50 languages–ensuring that all employees can engage with content effectively. Communication: It Has to Cover All the Bases Organizations must find a new communication platform that integrates several critical features to enhance internal communication and engagement. These include: Real-Time Communication: Real-time communication is essential for maintaining the flow of information across teams, especially for remote and frontline workers. It enables immediate feedback and swift decision-making, reducing delays and improving overall productivity. Translation: Translation features are crucial for ensuring that all employees, regardless of their native language, can understand and engage with corporate communications. Employee Engagement: Platforms that offer tools for gamification, surveys, and recognition programs help keep employees motivated and connected to the company’s goals. Employee Advocacy: Employee advocacy programs turn employees into brand ambassadors, enhancing brand visibility and leaving them feeling valued and trusted. Newsletters: Regular newsletters are an effective tool for maintaining transparency and keeping everyone informed and aligned with the company’s mission and objectives. Video Integration: Video content provides a dynamic way to deliver information and ensures that complex messages are conveyed clearly. AI for Communication Creation: AI tools help with content creation while ensuring that messages are tailored to different audiences with consistent and accurate communications. Sociabble’s Communication Tools: Sociabble supports real-time communication through its integrated chat, offers translation capabilities to cater to a diverse workforce, and includes robust tools for employee engagement and advocacy. Sociabble also enables the creation and distribution of newsletters, integrates video content creation (SEV), and leverages AI to streamline content creation. Sociabble is an ideal choice for companies seeking a comprehensive alternative to Workplace from Meta. Security and Compliance: The Platform Should Be Protected and Reliable When choosing a new platform, it must offer not just a replacement but a significant upgrade in security and compliance features. This is especially true for global businesses with operations in countries where compliance laws are more stringent. Critical features include: Hosting: Leveraging a robust hosting infrastructure is pivotal for advanced security protocols, backed up by ISO 27001 compliance to ensure data protection. Encryption: Data within Sociabble is encrypted both at rest and in transit, safeguarding against unauthorized access. Regulatory Compliance: Compliance with international regulations, such as GDPR (Europe), CCPA (California), and IDPDP (India) is key in data protection. With a platform that adheres to major global data protection regulations, global companies can maintain their activity with peace of mind. Security Audits: Continuous security audits help your next platform in staying ahead of emerging threats and maintaining stringent security standards. Data Lifecycle Management: Personal employee data and content archives must be managed to ensure safety and appropriate deletion. Customizable Compliance Settings: With the appropriate platform, organizations can tailor compliance settings to meet specific legal and internal policy requirements. Data Integrity During Migration: It is crucial to maintain data integrity and compliance during the transition from your previous platform. Your new platform should integrate tools that allow this, to ensure continuity within your company. Sociabble’s Compliance: Sociabble offers enhanced compliance and security. With its strict adherence to global standards, regular audits (ISO 27001 certified), hosting on Microsoft Azure, and data management features, Sociabble is ideally positioned to facilitate a secure and compliant digital workplace transition. Reliability and Support: There When You Need It The last thing you want is a platform that’s buggy or doesn’t come with the proper support. The reliability of a communication platform is critical, and one of the most important factors. Here are things to look for: Uptime Guarantees: High availability and reliability ensure that communications are consistent and uninterrupted. Support and Training: Comprehensive support and training are crucial for smooth operations and user competence. Vendor Reputation: A provider’s reputation for reliability and customer service can significantly influence decision-making. Sociabble’s Reliability: Recognized by clients on platforms like G2 and awarded for its workplace environment, Sociabble exemplifies reliability and excellence in customer support, backed up by a full team of Customer Success Managers who are ready to help with any concerns. Productivity and Cost Effectiveness: It’s all in the Numbers It’s important to assess the potential return on investment by evaluating the time saved, productivity enhancements, and financial savings. This includes examining how the platform streamlines communication processes, reduces the time spent on content creation and translation, and improves overall workflow efficiency. This can be accomplished with: Analytics: Measuring the impact of enhanced employee engagement and reduced operational inefficiencies can provide a comprehensive view of the financial benefits realized through improved internal communication strategies. Sociabble’s Value: Sociabble enhances productivity by saving time in creating written and video communications. The platform’s Ask AI feature further boosts efficiency by assisting in the creation and translation of content, ensuring that communications are both effective and accessible across different languages and regions. Employee engagement will naturally increase, which can easily be monitored through Sociabble’s customizable dashboards. Additionally, Sociabble demonstrates significant ROI for its users through the Equivalent Paid Media (EPM) feature. This tool allows organizations to measure the impact of their communications in terms of actual media value. Conclusion: Sociabble is a total solution, with the ability to take your internal communications to a whole new level. The shutdown of Workplace from Meta necessitates a careful selection of a new communication platform. Sociabble offers a versatile, secure, and engaging alternative that meets the complex needs of modern enterprises. Sociabble offers a large range of features for internal communication, employee engagement, employee advocacy and social selling. Our user experience, our security and compliance, our reliability and support, and our cost effectiveness, demonstrate how Sociabble is the right choice to replace Workplace. Sociabble is designed to not only replace but enhance your communications, offering a platform that aligns with future-ready business strategies and employee needs. For more information or to schedule a free demo, please get in touch. We’ve already worked with global leaders like Coca-Cola CCEP, L’Occitane en Provence, and Primark, and we’d love to discuss ways we can help your company achieve its goals as well. We’re here to assist you in making this important transition as seamless and beneficial as possible. Schedule your demo Want to see Sociabble in action? Our experts will answer your questions and guide you through a platform demo. Published on 27 March 2024 Last update on 17 June 2024 On the same topic Latest ~ 1 min How Coca-Cola Euro Pacific Partners engages & connects with its 22 000 employees in Europe Client Success Stories ~ 8 min A Redesigned Digital Workplace for the 10,000 Employees of the Pierre Fabre Groupe eBooks Change management & the Kotter method Latest ~ 4 min The India Communication Summit 2024 Unveiled: From Insights to Awards