Frequently asked questions

The essentials of social selling

In addition to social selling insights here are the answers to the most frequently asked questions

To excel in social selling, start by empowering your employees with shareable, high-quality content that aligns with your brand and engages their networks. Encourage consistent activity by leveraging tools like Sociabble to streamline content sharing, track engagement, and maintain authenticity. Finally, measure success with detailed analytics to refine your strategy and maximize reach and conversions.

Social selling refers to the process of leveraging social media platforms to connect with prospects, build meaningful relationships, and drive sales in an authentic and personalized way. It enables sales teams to share valuable content, engage with potential customers, and position themselves as thought leaders in their industries.

The Klout Score as a social tool was a numerical value between 1 and 100 that measured an individual’s online social influence across various platforms, including Twitter, Facebook, and LinkedIn. It assessed factors such as follower count, engagement rates, and the influence of one’s network to determine the score.

The Social Selling Index (SSI) is a metric developed by LinkedIn to evaluate a user’s effectiveness in leveraging the platform for sales activities. It assesses performance across four key areas: establishing a professional brand, finding the right people, engaging with insights, and building relationships. A higher SSI score indicates a stronger proficiency in social selling, leading to increased sales opportunities and a higher likelihood of meeting sales quotas.

Equivalent Paid Media (EPM) is a metric that quantifies the monetary value of organic engagement generated through employee advocacy, comparing it to the cost of achieving similar results via paid advertising. By assessing factors like reach, clicks, and impressions from employee-shared content, EPM helps organizations evaluate the return on investment (ROI) of their advocacy programs, and to determine how much money they saved. This approach underscores the cost-effectiveness of leveraging employees as brand ambassadors to enhance visibility and engagement.

Social recruitment, also known as social recruiting, involves utilizing social media platforms to identify, attract, and engage potential job candidates. This strategy extends beyond merely posting job vacancies; it encompasses proactive outreach, relationship-building, and showcasing company culture to appeal to both active and passive job seekers. By leveraging employees as brand ambassadors on social media, organizations can enhance their employer branding and reduce costs associated with traditional recruitment methods.

Social selling is the practice of using social media platforms to identify, connect with, and nurture these potential customers, aiming to build meaningful relationships that lead to sales. This approach moves away from traditional sales tactics like cold calling, focusing instead on engaging with prospects through content sharing, personalized interactions, and establishing oneself as a trusted advisor. By leveraging social networks, sales professionals can reach a broader audience, gain insights into customer needs, and foster trust, ultimately leading to higher conversion rates. Implementing an effective social selling strategy requires consistent activity, authentic engagement, and alignment between sales and marketing teams.

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